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Partnerships
November 7, 2016| Partnerships
September 19, 2016| Partnerships
July 25, 2016| Partnerships
March 21, 2016| Partnerships
January 4, 2016| Partnerships
December 4, 2015| Partnerships
How companies are leveraging innovative partnerships to reduce their impact on the environment.
December 3, 2015| Partnerships
How companies are leveraging innovative partnerships to reduce their impact on the environment.
December 2, 2015| Partnerships
October 26, 2015| Partnerships
My grandfather taught me that the customer is always right. Years later, I would put his good guidance into practice as I worked my way through college as a barista at Starbucks. I loved it. I had a reliable paycheck, great tips, a free pound of coffee a week and health insurance—all critical to my 19-year-old wellbeing. We were highly encouraged to put the customer first, and given significant leeway to ensure every customer left happy. There was no stress over trying to haggle over a return or a refund. “You aren’t satisfied? That’s okay. What can we do to fix it?” And it was done.
That commitment to service pays off. According to a 2014 survey of 10,000 US consumers asked to rate their customer service experience with 268 national and regional companies, Starbucks ranked #9. USAA and Amazon, two brands also renowned for walking the extra mile for customers, ranked #1 and #2, respectively. According to this research, customer satisfaction involves more than just being told “yes.” Successful companies, they say, operate with a combination of purposeful leadership, engaged employees, compelling brand values, and customer connectedness.
That commitment to service pays off. According to a 2014 survey of 10,000 US consumers asked to rate their customer service experience with 268 national and regional companies, Starbucks ranked #9. USAA and Amazon, two brands also renowned for walking the extra mile for customers, ranked #1 and #2, respectively. According to this research, customer satisfaction involves more than just being told “yes.” Successful companies, they say, operate with a combination of purposeful leadership, engaged employees, compelling brand values, and customer connectedness.
October 12, 2015| Partnerships
Most people understand that the widespread use of fossil fuels contributes to the presence of greenhouse gases in the atmosphere. What a lot of people don’t realize is that we are also surrounded by millions of highly efficient, natural “machines” that work to counterbalance this effect… trees!
April 24, 2015| Partnerships
At the southeastern tip of Texas the 97,000-acre Laguna Atascosa National Wildlife Refuge is home to one of the two remaining ocelot populations in the nation, making it the center for conservation and recovery efforts for these endangered cats. A haven of biodiversity, the complex safeguards more than 17 federally threatened, endangered and migratory species including ocelot and aplomado falcon. It is estimated that 95% of the native vegetation here has been impacted by agricultural and development.
April 20, 2015| Partnerships
This excerpted Op-Ed by The Conservation Fund's President and CEO, Larry Selzer, and Apple's Vice President of Environmental Initiatives, Lisa Jackson, originally appeared on April 16, 2015. The Conservation Fund and Apple are partnering to help protect working forests in the United States through the Fund's Working Forest Fund. This is a precedent-setting initiative that will help protect more than 36,000 acres of these forests.For the U.S. in particular, this initiative comes at a critical time, as the loss of America’s working forests is one of our nation’s greatest environmental, economic and climate challenges.
March 15, 2015| Partnerships
At The Conservation Fund we understand that the environment and economics go hand in hand. We work with industry leaders to help their business make a meaningful and lasting difference in places where their employees and customers live, work and play. For example, we’re working with companies big and small to reduce greenhouse gas emissions in ways that can also restore habitat for wildlife too. These partnerships are forged all year round, with businesses of all shapes and sizes, but springtime is particularly special.
December 7, 2014| Partnerships
On the seventh anniversary of a partnership between The Philadelphia Eagles and The Conservation Fund to protect and restore forests for wildlife and people, there are many reasons to stand up and cheer.
The Eagles have been all star players for The Conservation Fund, donating each year to zero out the carbon dioxide (CO2) emissions associated with the team’s travel by planting trees and restoring habitat for wildlife.
The Eagles have been all star players for The Conservation Fund, donating each year to zero out the carbon dioxide (CO2) emissions associated with the team’s travel by planting trees and restoring habitat for wildlife.